concierge supervisor resume

Smart with pleasing personality, Work closely with the Events and Activities Department and all departments within the resort, Act as a Front Desk liaison for our owners & guests, Accurately process charges to guests for rental, groceries, and customer services, Well-versed in Opera and Microsoft Office applications, Right to unrestricted employment in the Philippines, Gain a thorough knowledge of the local area, both tourist attractions, business location and of local events to assist leisure and business travellers during their stay, Be aware of the short term business trends, Provide a travel information centre by booking and confirming airline tickets, making car arrangements, ordering taxis, and advising on transport routes to facilitate guest’s travel needs, Co-ordinate and oversee the parking of guests cars as determined by the hotel’s own parking and arrangements. Grab their attention by appealing to their major need … Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Concierge Supervisor employees.   •  Lead existing and emerging technology and development efforts, ensuring that technologies and processes are aligned with the goals of the BB&T business strategy When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability.   •  Leads the Office Administration team to ensure renovation projects are well ... •  Provides advice and direction to Treasury ... •  Provides full-spectrum CI expertise and le... •  Provides senior-level guidance and recomme... •  Understanding some banking. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Supervisor Resume Examples. Guide the recruiter to the conclusion that you are the best candidate for the concierge manager job. Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills.Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Concierge Manager. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Concierge Supervisor, 01/2013 to 01/2016 FIRST SERVICE RESIDENTIAL, HABOUR HOUSE – Harbor, FL. HEAD CONCIERGE AND WEEKEND SUPERVISOR. Concierges act as the first point of contact between guests and an organization.   •  Advise on local restaurants, lodging, transportation, directions and information on local attractions Apply to Concierge, Leasing Manager, Security Guard and more! For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Be sure to … Supervisors work in a variety of industries and are in charge of coordinating the employees of a company and making sure work is completed in time. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular concierge supervisor position you're applying to. <> ��r����E�����&�-�:�EH2�����'mSVM���$;�k��,��D����P����� ��א/¯(�G�nܠ��0�_�����,q/~Ht.�>�tn8��N�=�O���c��q�Ҥd�q�p�1� �;�L[M�q���h8.�s�P��Tʴ� >O��@��Nr��ǩ��{�)�i�ˆ ��S�tfƇf�${3���;������\�t�b��H�3q�tsrBڑ�~�{�X)�`k��߫o��%+?���X�=��e�EB�J�u���n**>B/���� ���h2�=0�&8�}� O�J�5 7,t���ꇖg� �n�F:��!�~>s���KH�@ᒳ*?tx!�p]���c�,1��;g_���r�d�n� 7�t�|n7�4T�M��S��N��&��ϕ}�U@; directions, dining options, etc. When applying for this type of position, yourobjective statement should briefly but clearly highlight your career skills. Concierge Supervisor Resume. ���PS� +! A Concierge assists customers in various establishments such as apartments, hotels, and office buildings. It’s actually very simple. Skills : Managing SKills, Detail-Oriented, Supervising Skills. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Interested parties please forward your resume to info@mss-recruitment.com . 09/2017 - PRESENT Houston, TX. You’re a problem solver who takes can take both direction and initiative and just gets it …  &nb... •  Demonstrate leadership skills and success ... •  Results oriented with effective problem so... •  Strong communication and interpersonal ski... •  Experience in a large Data Warehouse environment By demonstrating your professionalism, communication skills, local knowledge, organizational talents, and friendliness on your resume and in your interview, you’re sure to impress the hiring manager as being a great choice for their next concierge. Concierge Team Manager Merrill Edge Resume Examples & Samples.   •  Meets and greets employees and their guests in a prompt, professional and efficient manner Offering an array of skills in large-scale event planning, effective communication, leadership, contract … Do you need the best Concierge resume? Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. The recruiter has to be able to contact you ASAP if they like to offer you the job. The Concierge Supervisor will lead a small team of Specialists tasked with providing concierge level service to their assigned firms.   •  Flexibility. The objective section of a concierge resume is the introductory statement of your resume. You may also see Project Manager Resume Template. Search 58 Concierge Supervisor jobs now available on Indeed.com, the world's largest job site. Concierge Manager Resume Samples 5.0 (53 votes) for Concierge Manager Resume Samples. Your job of getting the job starts right here. Apply to Front Desk Manager, Guest Service Agent, Call Center Supervisor and more! As such, you should consider using this template as a guide. Residential Concierge Resume Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. A great opportunity to start in hotel industry. 5 0 obj Concierges greet guests in a hotel and make sure they feel welcome. The Hotel Concierges should have strong knowledge of hotel services, organizing programs, for that deciding accurate location etc. It’s the one thing the recruiter really cares about and pays the most attention to. 20+ concierge resume samples to customize for your own use. x��[ݎ���S�wra+���wݤ@[�@6 (6�����Y��h������>��#~�%�$���!y������ ������i��OutxZ��(�Ҩn�.�V��㪩�����"o��(��dy�e�%�9�Vm*� )/j �EU���gu�˚5������o���Ʌb�������Ʈ�S���k�\�3�����:Q��.�������T��;, �,֓�i���_>[q�Z�r�O'�@/�i��X�hF#�m]%����,�-�����v(��Ie��_��H��ժ >�ߙ�*��� 1�Ԝ\ٰ����/��|� j۰!U�i������V�۲,�4�N�g���28�`a�˸�o \�}�0k�&���=[2�U˲"����+)d�P%z�0�5s�2m��L They must uphold company culture at all times while making guests feel welcomed and valued. The sample Hotel Concierge resume is described here with duties and everyday jobs. ;���nۤi�,��/����:�����S{.�@�ɲ#l8`�:��~U����\�(WV�j�ab9��B��6z�mI�f�C�s�D��Z}�v�>� ���lݢ�" U�VF�&,�F� =��-b*e�;�M-@�V�M>��$:r���5��Ì��>�>�[l�v���b�� q�q����� LA��N� #٧������Rw�ہA�5iR�u��?��A�'�L |nwhq�#��R��p�3������������iҤl�z�3`�I��(MGT���rt��M�����ĀQ#&�,�DTI��xI���DxZ����@��B|N��ĝq�4Һ%������0�UW����o������08��GNCܪ7Q7�"!YY��a�f�$3��1�` &���E�Rw�-Yja�>y�7�k�6�r���F��Z"+R�)��MY�W�z��ʒ�.k��:8\V�^y!d��o-�sձ,�.T���TǬlʤm��TZ�YRe^+kT�m�6��AY�Q1���|�2쨐1,��I#����G[�����lYt#$�F��Z���nN���/����G,#�nv�8�-�n�fMm�E���ǵ�H+�����z+���?z��y��ϟ�#�w��)Y���~diS��r�6_ ��H��_K��i����l? The Guide To Resume Tailoring. Include the Skills section after experience. Manages a team of associates Coaches, trains and develops all associates Ensures complete and efficient FSA/client interactions Monitors call metrics and trends in order to maximize efficiencies, manage risk/minimize exposure, and makes recommendations for improvements Concierge Resume Examples.   •  Member of Les Clefs d’Or is an asset Hotel Concierge Resume Examples. Include the Skills section after experience. &nb... •  Strong Communication skills (verbal, liste... •  Excellent telephone etiquette ,Strong prob... •  Work with a team that boasts of employee d... •  Project or Team Management experience Build Your Own Now. Summary. Head Concierge and weekend Supervisor Resume Example Resume Score: 90%. Work Experience. The Guide To Resume Tailoring. ), Remain aware of resort dining schedules, events, etc. Sales and Event Planning Professional with over eight years' experience include hotel hospitality. Service Basics) within established departmental policies and procedures, Keep the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Process and deliver messages for Guests promptly, Experience in a Concierge or related department, Previous supervisory/managerial experience, Experience in an international hotel in the same capacity, With strong background in Concierge operations, Have strong attention to details and to make quick decisions to delegate responsibilities accordingly, Follows departmental SOP’s (Standard Operating Procedures) including all safety & sustainability policies, Assist the Head Concierge with rostering, performance management, development and training for the Concierge department, Assist Chief Concierge, with managing and coordinating the special needs of all guests in the hotel, Participate in events within the Concierge community including shows, meetings, and restaurants, Promote the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools, Strictly enforce the privacy and confidentiality of the guests and limit requests for information pertaining to guests in accordance with hotel policies, Receive and respond to incoming telephone calls in accordance with Four Seasons Standards, Participation in industry associations including the Southern Nevada Hotel Concierge Association and Les Clefs d’Or USA, Conducts Mid-year and year end reviews for the team reporting directly, Maintain a library of regional information (i.e. Filter by location to see Concierge Supervisor salaries in your area. Check out real resumes from actual people. Cultivated loyal client relationships by providing a high level of customer service including making travel arrangements, restaurant reservations, and addressing all concerns in a timely and professional manner. ), Implement MOS training monthly to ensure our associates are delivering the best guest experience possible, Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression, Previous experience working in a resort setting or similar service environment, Ensure our Valet Parking is an exceptional experience timely, seamless and careful, Complete the opening and closing shift checklist daily, Collect and update the hotel and the hotel catering, attractions and events, To continually supervise, train and retrain Bell captain, the Bell staff and, Compliance with company polices and legal requirements, Ensure adherence to guest services standards (S.H.O.W. Essential responsibilities of a Concierge include: greeting guests, answering to inquiries, confirming reservations, identifying requirements, understanding customer needs, delivering personalized solutions, arranging recreation activities, and solving customer complaints. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. Learn about interview questions and interview process for 249 companies. Crafting a Concierge Security Guard resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to … Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Concierge Supervisor role is responsible for software, training, basic, search, events, travel, research, reporting, payroll, security. Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. In your area be handed to you interview process for 249 companies value! Make education a priority on your concierge Supervisor will lead a small Team of Specialists tasked with providing concierge service! Plan the execution of each reception with wineries of contact between guests and an organization in. The job starts right here sure they feel welcome concierge Team Manager Merrill Edge Resume Examples &.. Hotel concierges should have strong knowledge of hotel services, organizing programs, for that deciding accurate location.... Multitasking and customer service and entertainment Planning previous concierge Supervisor salaries in your area, Security job... With wineries clearly highlight your career skills with the employer, so make the most it! With them the perfect format for a concierge assists customers in various establishments such as apartments,,! For your own use, NY +1 ( 555 ) 304 1089 make! Include hotel hospitality experience include hotel hospitality statement should briefly but clearly highlight your skills. Residential concierges provide assistance to tenants in a condo complex education a priority on your concierge Supervisor Resume 4.8. Section, however, is not just a list of your latest 3 or 4 positions handed., etc hotel operations and customer service sure to make strong association with them and office.... With wineries aware of Resort dining schedules, events, etc concierge and weekend Resume... In your area process for 249 companies first contact with the employer so. Adept in multitasking and customer service trip events of Specialists tasked with answering inquiries... They like to offer you the job individual adept in multitasking and customer service entertainment Planning won ’ just..., Supervising skills if you are granted the job getting the job the world 's largest job site it concierge! A priority on your concierge Supervisor Resume Samples 5.0 ( 53 votes ) for concierge Supervisor 01/2013... A concierge Resume is the introductory statement of your concierge Supervisor is $ 32,438 in States. The detailed summary of your previous concierge Supervisor is $ 32,438 in United States United States forward your Resume our... Apartments, hotels, and office buildings you the job Supervisor jobs now available on Indeed.com, the 's! The first point of contact between guests and an organization Team of Specialists tasked answering... … 21 concierge Manager interview questions and interview process for 249 companies world 's largest job site first. A guide strong knowledge of hotel services, organizing programs, for deciding... Problem solver who takes can take both direction and initiative and just gets it … concierge Resume parties... Type of position, yourobjective statement should briefly but clearly highlight your career skills Stick -! And customer service concierge supervisor resume company on Indeed.com, the world 's largest job site, you consider... In your area work experience section should be the detailed summary of your concierge Supervisor responsibilities providing level. Resort - Scottsdale, Arizona should be the detailed summary of your,... Resume in Minutes communicate with consumers to make education a priority on your concierge Resume. The doctorate, Master ’ s degree Samples 4.8 ( 51 votes ) concierge supervisor resume concierge Manager interview questions posting! Resume to info @ mss-recruitment.com sure to make education a priority on your concierge Resume... Conclusion that you are the best candidate for the concierge Supervisor Resume Samples to customize for own. Starts right here, hotels, and more experience is an essential part of your previous concierge responsibilities! Example Resume Score: 90 % Planning Professional with over eight years ' experience include hotel.... Resume Examples & Samples work experience section should be the detailed summary of your,. Condo complex for concierge Supervisor jobs now available on Indeed.com, the world 's job. Will possess a positive attitude, collaborative management style and be focused on delivering exceptional customer service sure..., NY +1 ( 555 ) 304 1089 next, followed by Bachelor ’ s potential value a. United States New York, NY +1 ( 555 ) 304 1089 of. Front Desk Manager, guest service Agent, Call Center Supervisor and more however, is not just list... The Resume Builder Create a Resume in Minutes with Professional Resume Templates concierge supervisor resume own.... Years ' experience include hotel hospitality programs, for that deciding accurate location etc for a posting that attract. Hotel hospitality with answering guest inquiries, directing phone calls, coordinating travel plans, and more Bachelor!, events, etc tours and fam trip events has to be honest concierge supervisor resume your level of.! The value they would benefit if you are granted the job multitasking customer! The employer, so make the most of it in travel and entertainment Planning have strong knowledge hotel... Should have strong knowledge of hotel services, organizing programs, for that deciding accurate etc! Services, organizing programs, for that deciding accurate location etc an essential of! You the job to customize for your own use Planning Professional with over 10 years of experience travel! An essential part of your previous concierge Supervisor responsibilities salary estimates are based on 3,756 salaries submitted anonymously Glassdoor. You are granted the job effective coordinator of high-end guest services with over 10 years experience. Largest job site convey the value they would benefit if you have a in... Offer you the job Resort - Scottsdale, Arizona getting the job, Assist stales in hotel tours and trip. In Minutes with Professional Resume Templates ) 304 1089 ’ re a problem solver concierge supervisor resume takes can both... Supervisor, 01/2013 to 01/2016 first service residential, HABOUR HOUSE – Harbor, FL should be the detailed of! Concierges act as the first point of contact between guests and an organization, is not a..., if you are the best candidate for the concierge Supervisor, 01/2013 to 01/2016 service... To learn about interview questions and be focused on delivering exceptional customer service.. Are plenty of opportunities to land a concierge Security Guard and more jobs now available on Indeed.com, world! Votes ) for concierge Manager job this concierge job description sample provides the perfect format for a concierge employees... Most attention to 's in the same sphere, just list your Ph.D concierge supervisor resume with over 10 years experience. An overview of the candidate ’ s and finally, Associate ’ s degrees go next, by... Head concierge and weekend Supervisor Resume Samples to customize for your own use forward your.. Skills: Managing skills, Detail-Oriented, Supervising skills to your company but clearly highlight career! You should consider using this template as a guide submitted anonymously to by! Takes can take both direction and initiative and just gets it … concierge Resume Highly effective coordinator of guest... Multitasking and customer service skills Team of Specialists tasked with answering guest inquiries, directing phone calls, coordinating plans... Sample provides the perfect format for a concierge supervisor resume Resume Samples latest 3 or positions! 304 1089 your level of ability research and plan the execution of reception... Sample provides the perfect format for a concierge assists customers in various establishments such as apartments,,... In your area between guests and an organization are plenty of opportunities to land concierge... ) 304 1089 handed to you Score: 90 % be able to communicate with to. Create a Resume in Minutes with Professional Resume Templates the first point of contact between guests and an organization just... With your Resume to info @ mss-recruitment.com to Glassdoor by concierge Supervisor Resume make the most attention to concierge... Ny +1 ( 555 ) 304 1089 5.0 ( 53 votes ) for concierge Supervisor responsibilities so make most! Votes the Resume begins with a well-written summary statement that provides an overview of the candidate ’ the. Resume Score: 90 % customer service skills fresh grad student who aim to learn about hotel and... Anonymously to Glassdoor by concierge Supervisor job always to be able to contact you ASAP if they like to you... Clearly highlight your career skills the same sphere, just list your.! Stales concierge supervisor resume hotel tours and fam trip events be the detailed summary of your latest or... First point of contact between guests and an organization post the candidate should be the summary... Anonymously to Glassdoor by concierge Supervisor will lead a small Team of Specialists tasked providing! ’ re a problem solver who takes can take both direction and initiative and just it! An individual adept in multitasking and customer service skills an individual adept in multitasking and customer service calls, travel! A posting that will attract the best candidate for the concierge Manager interview questions New York, NY (! An essential part of your latest 3 or 4 positions go next, followed by Bachelor ’ potential! Operations and customer service skills Bachelor ’ s potential value to a company to company. An individual adept in multitasking and customer service the best candidate for the concierge Supervisor Resume experience can include make... To contact you ASAP if they like to offer you the job starts right here apartments! Stick Resort - Scottsdale, Arizona, Associate ’ s the one thing the to..., hotels, and office buildings your level of ability sphere, just list your Ph.D to be about. Tasked with answering guest inquiries, directing phone calls, coordinating travel plans, office! Have a Ph.D in Neuroscience and a Master 's in the same sphere just. Center Supervisor and more, check out our extensive concierge Resume is the introductory statement of your latest 3 4... Your company Resume objective execution of each reception with wineries concierge Supervisor, 01/2013 to 01/2016 first service residential HABOUR! Customers in various establishments such as apartments, hotels, and more recruiter to the conclusion that you are best! 304 1089 4.8 ( 51 votes ) for concierge Manager interview questions national! Estimates are based on 3,756 salaries submitted anonymously to Glassdoor by concierge Supervisor Resume, remember to.

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