Love this resume? Answer any questions on the community amenities and assist residents with gate cards/keys. Job Types. Luxury Residential Concierge Resume Example Resume Score: 80%. Hose down side walk, and water/maintain flower garden. Dear Annabel, Years of experience in C-suite roles has prepared me well for Bandâs next CIO. Direct assistant to the daily duties of the Chief Concierge and controller of all requisitioning for the Front Office department. Recorded incidents that occur & responded to requests. Utilized maps, charts, and brochures to explain available activities to guests in person, and offered to arrange outings according to any existing itineraries. This cover letter is an example of one that could pair with a CIO Resume. Provided exemplary customer service to Elite Members. Concierge Ambassador Job Description We are seeking energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-riseâ¦ yearsâ experience in luxury busy retail environment Must have experience delivering exceptional serviceâ¦ Build Your Own Now. Experienced performing Concierge duties including: using software for packages at all times. Maintained inventories of office supplies and printed forms and replenish them as necessary. You might have seen some of the Pure Entertainment Groupâs work featured on the New York Times, Forbes, Elite Travelerâ¦ I was a Concierge for two years then was promoted to Administrative Assistant in new Surgery Center. Concierge. Edit, edit, edit. View details and apply for this day concierge job in South West London (SW1) with Rhodium on Caterer.com. Solved all major customer problems and queries that subordinates were not able to solve, resulting in increased customer satisfaction and return visits. Completed data entry, tracked resumes and maintained the applicant tracking system. LUXURY RESIDENTIAL CONCIERGE. Directed or escorted guests to specific locations within the building. Provided support for multiple departments including HR and Connection, Created informational flyers informing residents about programs and events, Leveraged vendor relationships to meet and exceed hotel guest needs. Assisted nurses, managers and director with special projects and new initiative implementation. Page 1 of 15 jobs. Conducting inventory count of supplies based on customer demand, Provided customers information of products and services offered, including preparing and serving of food, Direct calls to Management, Maintenance, Construction, and Sales offices, Scan, sort, and prepare packages for daily inventory, Process and update access cards and fobs for residents and guests, Organize utility invoices for accounts payable through Excel Spreadsheets, Created memorandums and sent building wide emails with Buildinglink to alert residents of neighborhood events and board meetings. Acted as a liaison between the physician, employee, and patient in a clinical setting and business setting. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Founded in 2008 by Steve Edo, Pure Entertainment Group is a luxury lifestyle and concierge company based out of Montreal, Canada, catering to high-net-worth individuals. Our goal is to deliver smooth, stress-free experiences in each area of your life. Provided customer and concierge services to all guests, Created innovative and unique experiences to build customer loyalty and stronger guest satisfaction feedback, Implemented department tools and procedures that created better efficiencies to enhance guest expectations and service levels, Nominated as the Associate of the Month in May 2011 amongst 1,000+ resort associates. Served as corporate liaison between the finance, IT and marketing departments. Love this resume? Screened applicant resumes and coordinated both phone and in-person interviews. Sales Agent. Acted as a liaison between the property's management and residents, Responsible for overall management and efficient functioning of the Conciergedepartment. Filter options. (e.g., HIPPA, Red Flag Rule, OSHA, ClLIA). A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Responsible for completing paperwork such as work orders, complaints, incidents reports etc. Worked as the Night Auditor to insure that the accounting for the particular day was in order. Assisted and advised customers regarding usage and benefits of organization's services. Manage Home Center. Emphasize providing excellent customer relationship management. Compiled current descriptions of international ports of call and assisted guests with shore side inquiries and confirmations. Take a look inside our hotel for well appointed rooms, contemporary dining, a variety of meeting space, and our famous and luxurious penthouse suite. Accurately processed all incoming debit and cash transactions and counting/securing assigned bank. Like this concierge resume sample shows, a good resume in this industry is professional but also lively. Trained, coached and mentored staff to ensure smooth adoption of new program. The Premium Concierge manage the Premium entrances, from the luxury suite levelâ¦The Premium Concierge serves as liaison between the American Airlines Arena Premium guests and the Arena staff to ensure that Five Star Service is provided as it relatesâ¦ 3 Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Maintained required records/ logs and delivered packages to the appropriate residence. Profound experience in detecting signs of emergency and reacted immediately. Concierge jobs. Offering an array of skills in large-scale event planning, effective communication, leadership, contract writing, securing client discounts and â¦ Prepared the End of day by running End of day process in property management software (PMS) and summarized results for operations manager. Received, stored and disbursed residents' packages. Representative Concierge Agent resume experience can include: Proactively work to seek out ways in which to improve the hotel experience for our guests; Two years of related experience in the hotel industry; Excellent verbal and written English, Cantonese and Mandarin; Two yearsâ previous experience as a concierge in a luxury hotel or resort Investigated and resolved resident inquiries and complaints in a timely and empathetic manner. Developed and implemented marketing techniques to collect patient feedback and developed strategies to enhance customer service relations. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Concierge Resume Examples. Provide continuous updates, edits, reviews and additions to an electronic database with guest information. Concierge services are a fairly recent addition to the luxury industry; all thanks to the constantly changing business environment, the technological advancement, and the long working hours of the working professionals. Belgravia Gate is looking for an experienced Concierge Security Guard, with previous experience in luxury residential and hotels preferred.Licences required; SIA/CCTV, SIA Doormanâs/CP, clean driving licence. Adhered to all best methods and practices delivered by employer. Partnering with some of the industryâs most exciting brands across Private Aviation, Private Aviation Catering, Lifestyle Management, Luxury Concierge and more, our consultants have a wealth of industry experience, therefore understanding how challenging this varied market can be. ... Beautiful Places Luxury Villa Rentals, Francis For... Job Titles Held: Concierge, Outside Sales, Chief Concierge Read More . Accurately entered all reservations information into required Go-Concierge computer system allowing our fellow concierge to be able to take over and make any adjustments on the guest itinerary. Increased volume of business by 50% by following up on leads, cold calling and networking. Professional Summary. Proficient in handling and responding to residents needs pertinent to meals, luggage, cleanliness and organization of their space and surroundings. Assisted with access to all community services available. Performed one on one consultations with guests regarding personal, cosmetic and beauty products, Participated in product sampling program to engage guests for repeat clientele, Attended monthly sales and product trainings to ensure sufficient sales practices, Engaged with store guests and built strong relationships. Providing customer with information pertaining to paperwork needed, where to mail payments. Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office. Processed all guests' requests and responded promptly and efficiently to guest inquiries. Concierge Agent Resume. Day Concierge - Luxury Apartment Block £24,000 per annum London, South East England Receptionist £24,000 - £28,000 per annum London, South East England Day/Night Concierge - Temp to Perm £22,474 per annum London, South East England Concierge £22,000 - £26,000 per annum Southall, Middlesex Luxury Goods Concierge £21,600 - £24,000 per annum London, South East England It is short, and as a jobseeker, your cover letter should be no more than half a page. Post your CV - Apply to jobs from any device! To ensure the safety and security of all Residents, Employees, and property. Upload your CV and easily apply to jobs from any device! Assisted in coordinating events in the Home Center and offsite with title and real estate co. Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in a variety of ways. Greeted numerous visitors, including VIPs, vendors and interview candidates. Manage concierge tasks for 159 residential units, supervising the priorities of 2 ambassadors during each shift, Consistently ranked #1 within department based on exemplary customer service, highest quality of work, strict adherence to deadlines, exceptional teamwork and ability to go above and beyond job description. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Frequently used word processing, spreadsheet, database and presentation software. Prepared Embarking & Debarking guest reports for customs and clearance officials. Posted room charges and taxes to guest accounts. Assessed individuals before allowing entry into the building. Concierges greet guests in a hotel and make sure they feel welcome. We also facilitate the up gradations to the next category of the rooms and complimentary other â¦ Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Ensured safety at all times in all duties and operations. Managed incoming labs results and other prescriptions orders and properly located in patient's charts. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. Implemented innovative programs to increase employee loyalty and reduce turnover. Please avoid restating the information on your resume, and open and close the letter with strong statements. Deliver any mail, packages and newspapers to the owners of the building. Contacted future guests and provided detailed information related to available services, hotel amenities, recommended restaurants and seasonally appropriate activities. Managed buying and selling of goods online via third-party sales venues such as eBay and Etsy. Assistant Manager. See our sample Concierge Cover Letter. Executive office and business professional who goes above and beyond basic tasks and takes on multiple projects at once. Greeted incoming and outgoing residents and guests. Coordinated delivery times with other departments. Performed administrative tasks to include minutes, scheduling, reporting and maintaining PAR levels. Assisted in providing customer service and data entry for nursing. The resume begins with a well-written summary statement that provides an overview of the candidateâs potential value to a company. © 2020 Job Hero Limited. Bartender. Prepared a summary of cash, check, and credit card activities. Provided assistance in logistics for various departments of the hotel pertaining to daily operations. Non-profit Management - 4 Month Non-credit Program. Lead Concierge Resume. Speaking several languages, IT literacy and discretion are also highly valued at this job. Coordinate pre-conferences for event overview with clients, various executives and departments. Most Concierges showcase certification in hospitality services in their resumes. I have served as a vehicle patrol driver, Security Officer and am presently a Concierge at a Corporate Office Bldg. The Best Concierge Resume Samples 278 Search Results. Performed office duties on a temporary basis when needed. Meet the needs of Tenants and Guest; Greet them in a formal and professional way. Administrative Assistant. Type 55 wpm, proficient in Microsoft Office, various databases and end-user survey software. Such limitations have resulted in lack of time in the life of the people. Sort by: relevance - date. Objective : A vibrant Concierge Agent professional with over seven years of accumulative supervisory experience in luxury condominium and resort environments. Gave friendly and accurate customer service with incoming and outgoing calls for members. Prepared memos, reports and work order requests. Training Support Staff and new Management Analyst on Standard Operating Procedures. Verified and transfered all account postings and balances to master accounts. Answered the telephone in a friendly, proficient and professional manner. LUXCESS® is a boutique luxury lifestyle management company providing global bespoke concierge financial, investment and management services. Made follow up appointments for patients for Doctor's office. Concierge Resume Samples and examples of curated bullet points for your resume to help you get an interview. Also preparing bi weekly closing of the cash bank. Luxury Concierge jobs in London. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Assisted guests with check in, check out, issuing duplicate room keys, folio review, and folio adjustments prior to check out when approved. Strong knowledge of the surrounding area and all recreational, hospitality and business related information. Answered various inquiries pertaining to excursions, sporting events, concerts and plays, Established personal connections to assist in maintaining repeat guests, Efficiently handle a variety of calls with superior phone etiquette and strong retention of details, Researched guest requests using the internet and other resources, Acted as a resource to my team and less experienced associates. Obtained signatures for financial documents and internal and external invoices. Arrange for, suggest recommend, book and confirm services such as purchasing gifts, premium tickets, dry cleaning and other errands. Wrote and developed company/employee policy manuals. All rights reserved. Addressed resident concerns and issues in accordance with the company's customer service standards. Established safe and clean working environment. Professionally engaged and interacted with guests, presenting a friendly, approachable demeanor. Identifying the caller, ensuring correct customer or authorized third party and ensuring confidentiality for the security of customer, Confirming which documents have been received and which are still needed for the customer, Receive inbound calls from the customers to help with questions, concerns and any other information that may be needed, Address patient concerns regarding complaints, Assisting patients in receiving their Medical Records electronically, Assist Patient/Proxy with Patient Portal enrollment process, Educates Patient/Proxy about Patient Portal iniative, Assist Patient/Proxy with Patient Portal initial login process, Keep Surveillance of building at all times, Organize daily events occurring through the building using specific programs, Use communication skills extensively on a daily level with tenants, Hold door and greet tenants as they enter and exit the building. 1,701 Luxury Concierge jobs available on Indeed.com. Provide guests with an experience that will always be remembered and with the highest level of responsiveness. Prepared Prep with proper washing, cutting and slicing procedures, Maintain sanitation and cleanliness standards that meet or exceed the state and local Health Board inspection and franchise requirements, Accurately and efficiently completed all sales transactions at POS cash registers using cash, credit, or automatic debit, Provided a friendly environment, which include greeting, acknowledging and engaging with every customer. Work independently in hotel restaurant and bar including opening duties, guest service and closing duties. Highly skilled in coordinating team activities by creatively developing and implementing strategic plans â¦ Understood principles of auditing, balancing, and closing out accounts. Managed customer analytics to include staff engagement. Managed wide variety of resident services and administrative tasks to resolve issues quickly and efficiently. Known for staying late/picking up extra shifts on short notice. Developed reputation as an efficient service provider with high levels of accuracy. Arranged for the replacement of items lost by travelers. Monitored income expense sheets to track and adjust expenses. Arranged for air transportation to and from various airports (Salt Lake City Intl, Heber, TAC Air) outlining a minimum of three options for each guest based on budget, party size and assistance required. Used problem-solving skills to assess and resolve issues. Secured the building by monitoring systems, performing facility walkthroughs, and controlling access to owners' units, thereby achieving a zero incident record for over three years. Found productive task to complete during down time without waiting for directions from manager. Implemented and ensured state and corporate regulatory policies and procedures into daily office practices, informing and training staff members. 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