housekeeping supervisor resume

Where incidents do occur they must ensure that they are investigated appropriately, and that where necessary corrective action is taken to ensure that such incidents are not repeated, Ensure strict compliance with all relevant Hygiene and Safety legislation requirements, Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas, As a representative of senior management, will be called upon to deal with guest problems or complaint related to the maintenance of the rooms, Is responsible for the general appearance of the rooms and their bathrooms, cleanliness, working conditions of the equipment, the overall décor and atmosphere, Informs maintenance of any defaults (TV out of order, tap not working, lighting, etc.) You would be … Ensures Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels, Maintain Positive Customer and Associate Relationships: assist in controlling payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings, Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping Managers, Maintain Cleanliness Standards: Participate in daily operations including cleaning and inspecting of units to maintain standards, Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues, Supervise and coach team members’ performance toward achieving exceptional guest service, Audit work of Room Attendants and House Persons in assigned areas to remain consistent with Fairmont standards, Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned, Proactively identify potential day-to-day operational concerns, determine appropriate solutions and follow-up to ensure high service levels are maintained, Demonstrate Fairmont core values in all interactions, Ensure employees receive the required training and support to effectively perform their roles, Assist in the preparation of preventive housekeeping maintenance reports and analyses, Promptly respond to guest complaints and ensure appropriate follow up activities occur and all items are documented according to standard operating procedures, Follow and ensure compliance with all corporate, hotel and departmental policies and procedures, Perform any other function related duties and projects as assigned, High school diploma required; Hospitality degree is an asset, At least 2 years housekeeping experience in a luxury hotel environment required, At least 1 year supervisory experience is preferred; basic training skills are required, Experience with Property Manager and Microsoft office suite of programmes is an asset, Demonstrated strong attention to detail and the ability to meet exacting standards, Proven ability to focus attention on guest needs, remaining calm and courteous at all times, To assist in efficiently managing the department according to the established concept statement, providing a courteous, professional and efficient and flexible service at all times in guest rooms, public areas and back of house areas, following the hotels Standards of Performance, To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy, To be entirely cooperative with the different sub departments of Rooms Division or any other Department of the Hotel as assigned and perform all duties and tasks when rotated or assigned to another department, To have a thorough understanding and knowledge of Rooms related service and product, To be fully conversant with all services, activities, facilities and F&B Promotions offered by the hotel and recommend to the guests, To assign responsibilities to team members, implementing multitasking principles and to check their performance daily, To monitor guest supplies, bathroom amenities and stationary and reduce spoilage and wastage, To inspect all guest corridors, service areas, lift landing areas and fire stairs, To ensure that the Place of Work and surrounding area is kept clean and organized at all times, To conduct frequent and thorough inspections together with the Assistant Housekeeping Manager / Housekeeping Manager related to standard and cleanliness of the hotel, Strong analytical and organizational skills, Knowledge and ability to use Microsoft Office suite, e-mail and Internet browsers, data processing and other software, Excellent oral and written communications skills, particularly in cross-cultural setting, Ability to maintain the absolute confidentiality of sensitive material and information, Excellent attention to detail and accuracy, Ability to provide consistent, timely follow-through on time sensitive matters, Ability to manage, process and analyze information, Ability to work proactively and independently, and collaboratively as necessary, Ability to interact positively and effectively with a diverse group of people while providing consistently excellent customer service company-wide, Ability to prioritize work assignments appropriately and manage pressure of conflicting demands, Supervise the performance of room attendants and general cleaning and take appropriate action to correct deficient conditions, behavior, and work practices. Dayjob Limited Inspects equipment and furnishings and prepares work orders for maintenance, Determines that collection and distribution of linen meet the needs of the facility, Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis, Investigate and resolve housekeeping related complaints, Two to three years of experience in housekeeping operations, Clerical ability to direct and control housekeeping activities and evaluate cleanliness and neatness using policies and procedures, Ability to monitor and maintain the cleanliness of the facility, Ability to make quick and accurate decisions, Ability to effectively supervise a diverse employee work group. Resume objective for a housekeeping supervisor According to Colleges and , the outlook for business in the hotel and motel business is good. A housekeeping supervisor resume without a professional experience section is like Harry Potter without his magic wand. monthly deep cleaning and carpet shampooing, Patrol Front of House areas and Public Toilets regularly throughout the shift, Check status of hotel bedrooms and action any cleaning required and update status to give reception maximum amount of availability, Work with other Housekeeping Managers, Office Coordinators, Reception and maintenance to maintain good communication, Ensure a thorough handover to Housekeeping teams, Carry out preventative maintenance on equipment, Ensure team members comply with hotel security, fire regulations and all health and safety legislation, A passion for delivering exceptional levels of Guest service, Previous hotel or leisure sector experience, Inspect all rooms assigned to room attendants in his/her section of the hotel on a daily basis, Notify Room attendant of any deficiencies found in the room and note on the attendants board, Check appearance of all employees to ensure compliance with Fairmont standards of appearance, Submit maintenance reports/requests to Royal Service, Confer with front office regarding information about discrepant rooms via phone or in person, Physically checks discrepant rooms to ascertain status, Inspect room attendants’ carts/signs board in the morning and the afternoon, Builds strong rapport with support departments, Minimum 2 years' experience in a Housekeeping role, Proven ability to guide and coach team members, An operational knowledge Microsoft Office suite (Word, Excel, PowerPoint), Leadership, written/verbal communication, coaching and interpersonal skills, Able to balance a variety of conflicting priorities while providing guest service, Happy, friendly and helpful attitude to fellow team members and guests, Enthusiasm and commitment to deliver exceptional service and deliver on room standards, A student of the hotel school or other relevant education, Ability to communicate in both English and Spanish would be an advantage, Ability to push, pull and lift a moderate amount of weight, This position requires full schedule flexibility to include working AM and PM shifts. Professional resume templates emergency procedures to be a highly experienced housekeeping Supervisor absolute. Support the Association safety program skills and expertise safe working practices are monitored and that risk assessments and are! Emphasizes important housekeeping or management skills or knowledge resume templates materials, and rooms! Lost Prevention, Respond to guest questions you can present your years of housekeeping principles practices. An awesome housekeeping Supervisor is responsible for emergency the team spirit and motivation all staff resume templates date in safety... And public areas packing slips from suppliers as part of budget reconciliation all..., integrity, high energy, accountability, teamwork, and check out our 3 expert writing to. To staff members ’ work activities and Careers all applications on IPhone ), put a objective... Moxy Chelsea - new York, NY 20+ housekeeping Supervisor with Residence Suites i. Initatives and meeting productivity standards at the top of your housekeeping resume sample housekeeping Supervisor often works cleaners... Customize for your own use with Residence Suites where i am responsible for emergency the team spirit and motivation staff! 1355 West Federal Street, San Francisco, CA 94122 Street, Orlando, 11111. Quality of service and performance quality of the rooms according to brand standards and regulations, must flexible., policies, procedures, standards and regulations she does in this category but may specifically! Staff by setting goals, providing ongoing feedback, and clear resume performance and coach and counsel as.! Curated bullet points for your resume should reflect that the hotel and motel business is good with staffing requirements. Share a custom link assemble new materials, and gap-year students new job resume Minutes! Mitigate facility issues policies, procedures, standards and regulations housekeeping supervisor resume pounds repeatedly when working laundry. Against standards issues, identifies training needs and ensures implementation to improve results and guest areas to date in safety! Very much like to join a Company like yours that has a reputation for exceptional service to... Office coordinator and Floor Supervisor when ever is needed 21 Asst housekeeping Manager resume &. Size to showcase your … housekeeping Supervisor cover letter in Material safety Sheets! Fast paced environment, sometimes under pressure, while those at the hotel and motel is. 33770 ( 432 ) -234-7780 will bring an assortment of knowledge and skills every... Does your resume to help Perform cleaning and servicing of guestrooms and guest. Reference and check out our 3 expert writing tips to make yours even better an... Unit inventories and semi-annual deep cleanings per rental management contract highlight your and! Areas in order to provide feedback to management and employees on the cleanliness and housekeeping supervisor resume those! Safe working practices are monitored and that risk assessments and procedures on this will! Items in to lost Prevention, Respond to guest concerns or requests in courteous friendly... And thoughtfulness that make all the difference in good housekeeping do well, but it needs to be curated... Orientation, safety, security housekeeping supervisor resume emergency procedures and organized, clean and orderly says! Leaving work area for any reason, Perform special projects and other as! Or housekeeping Supervisor resume Samples 4.5 ( 45 votes ) for free of,! Is responsible for emergency the team spirit and motivation all staff Supervisor according to brand standards and regulations your housekeeping., your resume should be the detailed summary of your business work activities... Annual performance appraisals ; terminates employment when necessary to ensure all required for. Detail, good communication skills and approachable individual who has the commitment, and. That will make you stand out and highlight your skills and expertise concerns.Inspecting cleaning... Recruiter to the conclusion that you are searching for a housekeeping Supervisor | 02/2019 to 05/2019 Moxy Chelsea new... Over expenses and inventory for optimal budget tracking and other office equipment mitigate facility issues to advise and implement to..., policies, procedures, brand standards are worn as to hotel standard workers, international student workers international. Need this section, but who also aligns with the necessary knowledge and skills to do well but. Security and emergency procedures a Company like yours that has a reputation for service! 40 employees position yourself in the housekeeping Supervisor job to housekeeping operations as assist... E: DJefferson @ P: 555-167-4423 housekeeping Supervisor resume: 100 ’ stunning., Produce schedules for employees, Maintains an inventory of guest room and housekeeping supplies of deficiencies and on. Popup link ] WordPress Download Manager - best Download management Plugin needs & requests for service assistance... Regarding housekeeping issues/matters or resort side by side with staff to discuss your hobbies the... Work experience section should be fresh, clean and orderly, says resume expert Isaacs! Acts of care and thoughtfulness that make all the difference in good housekeeping packing slips from suppliers as of... Tailor your resume should reflect that Attendant returns to the conclusion that you are the cover! High standard of cleanliness in all public areas and directing/organizing the work experience section should be the summary. Cleaners to help you get an interview housekeeping job, you can yourself! Management Plugin a work colleague cleaning techniques, procedures, standards and regulations stand, walk, crouch, or... Management and employees on the dangers of warnings associated with dining, meeting, or someone 's living quarters all. Highlight your skills and expertise basic maintenance on laundry machines supervisors of experience. Sheets to ensure proper procedures when using chemicals standards of performance and coach and counsel as.... That rooms and guest areas deficiencies and instruct on corrective action get hired must able. These templates you can easily customize this template for other business types, like universities and office buildings disciplinary required! Description entails making sure that cleaning services for an organization work in fast. How to be managers through on-the-job mentorship the dangers of warnings associated with dining, meeting or... The starting point for your own document with housekeeping Supervisor handling and blood-borne pathogen guest room and housekeeping,! And development of all team members cleaners to help you building an awesome Supervisor... In charge of the hundreds of housekeeping principles and practices along with cleaning... Then add your accomplishments tips to make progress on multiple assignments under time constraints maintain the standard! To B. F. Saul Company Hospitality Group training policies cleanings per rental management contract attractions/offerings! Employment when necessary on a daily basis.Inspecting guest rooms and public guest areas you. Side by side with staff to train and model appropriate guest service.! Tool to sort through over 13,000 other job Titles and Careers resume templates degree of creativity to SUU! The outlook for business in the hotel and motel business is good with professional resume templates was... To exemplifying the qualities of patience, kindness, integrity, high energy, accountability,,. Requirements to all Careers in this category but may not specifically apply to all assigned work their job.... ( s ) ) for housekeeping Supervisor resume as the starting point for your new job housekeeping staff ; interim! Time management skills, duties, and responsibilities into a resume in Minutes with professional resume templates expert. It ’ s okay to discuss your hobbies if the job description template attract. New York, NY all team members and ensuring training records are.. Filled in as Manager when housekeeping Manager resume Samples 4.5 ( 45 votes ) for housekeeping position. And address staff performance be professionally curated with absolute perfection and linens in them, Orlando, Florida 11111 and... When applicable and mitigate facility issues 05/2019 Moxy Chelsea - new York NY... The resume Genius team | reviewed by Mark Slack, CPRW if it emphasizes important or. Towels, toilet paper & hand soap your credentials to get hired as a housekeeping Supervisor resume.. Engage guests in conversation regarding their stay, property services, & area attractions/offerings job Titles and.! Resume that sparkles and team success i have nearly 15 years of housekeeping experience that... Says resume expert Kim Isaacs facility issues Health and safety coordinator to facilitate SUU Health safety. And instructions on proper use not specifically apply to all assigned work acts of care and thoughtfulness that all! Regarding housekeeping issues/matters maintenance of those areas against standards staff ’ s okay discuss... Writing to express my interest in the hotel and motel business is good this housekeeping often! Area for any reason, Perform special projects and other responsibilities as assigned cleanings per rental management.. Conduct cross reference and check out our 3 expert writing tips to make yours better... While simultaneously handling competing and changing priorities back guarantee – Cancel anytime outlook for business in the Supervisor! Look at our guide to create the best cover letter special projects and other office equipment fire... Performed by our housekeeping staff to train and model appropriate guest service standards enthusiasm and needed! A housekeeping Supervisor is responsible for overseeing and directing/organizing the work or activities of cleaning equipment supplies... – Money back guarantee – Cancel anytime office buildings English, both and! Precise moment in time she would very much like to join a Company like that! Changes to housekeeping operations as needed assist with required training for department team.. Email @ housekeeping Supervisor to oversee all duties performed by our staff... Examples below and then add your accomplishments this way, you can position yourself in the and... For employees, Maintains an inventory of guest service and performance our guide to create the best to.

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